Tuaco Opticians Limited in general ensures that from its website it does not do not collect more information than is necessary for the purposes required and that your data is not used for any other reason apart from the intended use. Tuaco Opticians Limited is also committed not to keep personal data for any time longer than that required and that your data will not be shared with third parties unless this is required for supplying you with the service required.
When you join our website to order contact lenses we collect the personal data you give us. This data includes name, address, email address and contact number. In the case of contact lens orders we also ask you for your prescription details. This is done as part of the booking and purchase process. In these cases, we might also use the information you gave us to contact you about related products, however you are given the option to opt-out of such service at sign-up stage and in every subsequent communication.
While you are free to use our website without giving out your personal information, once you contact us through the forms available on both the contact us and Enquiry section of our website, Tuaco Opticians collects your personal data. Information you supply us with, such as name and surname, address, contact number and email address, will be processed and stored so that it is possible for us to contact you and respond to your query.
Our website features social media plugins for easy sharing of information. These plugins are operated by Facebook. Our website does not automatically share information with these third parties since these plugins are inactive until you click on them. Once you click on the links you will be rerouted to the relative social media website where their own privacy policies apply.
You have the right to request access to the information we have on you. You can do this by contacting us on firstname.lastname@example.org. We will make sure to provide you with a copy of any data we possess about you. As part of the process of ensuring that data is sent to the rightful owner, we might ask you for identity verification. This is done to protect personal information. We will send you the information request electronically within the timeframe allowed. Should the request for information be deemed excessive, we retain the right to charge an administrative fee.
Although all reasonable efforts will be made to keep your information updated, you are kindly requested to inform us of any change referring to the personal data held by Tuaco Opticians Limited. In any case if you consider that certain information about you is inaccurate, you may request rectification of such data. If at any point you wish for Tuaco Opticians limited to delete information about you, you can simply contact us and we will ensure any data which can be deleted is deleted within the timeframes permissible.
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We host our databases with Godaddy.com. In order to ensure your rights are protected we used a provider that provides adequate level of protection (as identified by the EU commission) by being enrolled to the Privacy Shield. Data backups are stored within the EU and hence subject to the same level of protection.